Fewer repeated tasks. Better-connected systems.

Where it can help

Copying data between apps, tracking requests in several places and repeating the same steps by hand all add effort and room for mistakes. A well-designed integration can automate handovers while keeping people in the loop where needed.

Possible uses

• Routing new requests to the right team or application automatically.
• Keeping data in sync between an internal application and other business services.
• Creating notifications or tasks when information changes in an existing system.
• Validating and transforming information as it moves through a document workflow.

These are illustrative scenarios; the options depend on the APIs and permissions available in the systems involved.

How I approach the work

I map the workflow before automating it.

I map the applications, the data moving between them, possible exceptions and the steps that need human judgement with you. This helps me recommend useful integrations without adding needless complexity.

I integrate with reliability in mind.

I plan for errors, retries and record-keeping, then validate the workflow against agreed examples before handover.